TERMS AND CONDITIONS
REGISTRATION AND ATTENDANCE OF CPD EVENTS
On ordering any SAIAT CPD Online Event, it is accepted by the individual that he/she is entering into a legal agreement with SAIAT to pay the correct amount to SAIAT as invoiced, on receipt of invoice but not later than four (4) calendar months after the date of invoice, regardless of the fact that he/she did not complete the online event at that time. If the login-details for a SAIAT CPD Online Eventare not received within one business day after registration, SAIAT must be informed via e-mail (frans@saiat.org.za or sandi@saiat.org.za) or by phoning 073 184 3893. Claiming not to have received these details does not waver payment.
On registering for any SAIAT CPD Live Event, it is accepted by the individual that he/she is entering into a legal agreement with SAIAT to pay the correct amount to SAIAT as invoiced, on receipt of invoice but not later than four (4) calendar months after the date of invoice. Non-attendance of a SAIAT CPD Live Event without cancellation does not waver payment.
It is further understood and accepted that SAIAT is entitled to a payment of a cancellation fee for a CPD Live Event as mentioned hereunder. The order for a SAIAT CPD Event for cancellation must be returned via the SAIAT e-Portal within the period as stipulated below. No other cancellation method will be acceptable.
It is understood and agreed that personal information will be submitted in the case of ordering a SAIAT CPD Online Event to a third party (GoToWebinar) to generate an unique link for access, and although measures are put in place by SAIAT to protect all personal information, SAIAT will be indemnified from any damage that may be incurred if a data breach occurs with data managed by a third party.
CPD ATTENDANCE CERTIFICATES
CPD Attendance Certificates will be generated once a month by using data captured on the last day of the month. These certificates will become available on the SAIAT e-Portal withing the first ten (10) business days of the following month. Once a certificate has been generated, attendees will receive an email from cpdonline@cpd.saiat.org informing them that such certificate is available for download. It is understood that attendees must download the CPD Attendance Certificate by accessing their account on the SAIAT e-Portal. NO CERTIFICATES WILL BE EMAILED.
CANCELLATION POLICY
SAIAT will accept returns of orders / registrations as per the following criteria - note that returns must be done via the SAIAT e-Portal. No cancellations / returns will be accepted if done telephonically or via e-mail.
SAIAT CPD Events Online
Returning an order via the e-Portal must be done within 24 hours after the order has been placed. The system will not except returns after the period has elapsed.
SAIAT CPD Events Live and SAIAT Regional Live Events:
Returns done up to 14 days before the event's start date:
• No charge and full refund of event fee if any payment was made
Returns done less than 14 days before but not later than 7 days before the event's start date:
• 25% of event fee payable and 75% refund of event fee if any payment was made
Returns done less than 7 days but not later than 2 days before the event's start date:
• 50% of the event fee payable and 50% refund of the event fee if any payment was made
Returns done less than two days before the event's start date or no cancellation:
• Full event fee payable or no refund